Shipping Policy

Shipping Information
– Zenithluxs Order Processing
We will process orders within 48 hours. After the order is processed, tracking information will be available online within 3 days. This means your shipping information will be available for online tracking within 1–5 days.
Shipping Methods & Delivery Times

For the United States, Canada, Australia, the United Kingdom, Germany, France, Poland, Italy, Spain, the Netherlands, Belgium, Portugal, Ireland, Switzerland, Austria, Sweden, and Mexico,
99% of our shipments are handled by YHT and can be tracked on 17track.net.
Estimated delivery time: 5–14 business days.
For other countries,
95% of our shipments are handled by TopYou and China Post.
Estimated delivery time: 8–18 business days.
How Long Does the Delivery Take?

  • Europe (most countries): 8–13 business days
(Includes Netherlands, Belgium, Luxembourg, Denmark, France, Italy, Spain, Austria, Finland, Northern Ireland, Ireland, Portugal, Sweden, Czech Republic, Poland, Bulgaria, Estonia, Greece, Hungary, Lithuania, Latvia, Romania, Slovenia, Slovakia, Croatia)


  • USA: 5–9 business days


  • Germany: 6–13 business days


  • United Kingdom: 6–13 business days


  • Singapore: 4–8 business days


  • Malaysia, Taiwan, Thailand, South Korea: 4–9 business days


  • Canada: 6–12 business days


  • Australia: 7–13 business days


  • Philippines: 6–14 business days


  • Hong Kong, Macau: 3 business days


  • Vietnam, Cambodia: 7–13 business days


  • UAE: 6–15 business days


What Countries Do You Ship To?
We ship internationally. Currently, Zenithluxs ships to the following countries, and we’re actively working on expanding this list.
If your country is not listed, feel free to contact us at hi@zenithluxs.com.
Countries we ship to:
Australia, Austria, Andorra, Belgium, Brazil, Canada, Croatia, Czech Republic, Colombia, Denmark, Estonia, Egypt, Finland, France, Germany, Greece, Georgia, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kuwait, Latvia, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Philippines, Qatar, Russia, Romania, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Kingdom, United States, United Arab Emirates, Ukraine, Vietnam, Yemen.
Damaged or Lost Deliveries
If your delivery is damaged or lost, please contact our customer support team at hi@zenithluxs.com. We’ll investigate the issue, which may take up to 5 business days.
Wrong or Missing Items
If you received incorrect or missing items, contact us at hi@zenithluxs.com with photo evidence of your claim, and our team will assist you promptly.
Customs & Import Charges
Depending on your country’s policies, additional customs or import fees may apply upon delivery. These charges are the responsibility of the recipient. For more information, please consult your local customs office.
Notice on Shipping Delays
Due to strict customs inspections from August to November, delivery times may be delayed by 1–2 business days compared to the usual timeframes.